Frequently asked questions about FAQs
Frequently asked questions (FAQs) are a great way to interact with your customers. Not only can you help answer your customers’ queries before they arise, but FAQs can also free up your time answering questions over email, phone, social media or any other contact methods you have. Below we’re going to take a look at some frequently asked questions about FAQs.
Do I need FAQs on my website?
Yes! You should aim to have some FAQs on your website. Whether it’s five or fifteen, some extra information will help your customers. They can enable you to answer very specific questions - sometimes anticipating what should be answered before it’s even asked.
Are FAQs good for SEO?
FAQs are amazing for SEO. How many times have you put a question into a search engine? You can use your FAQs to target key words and, in doing so, help rank highly on search engine results pages (SERPs). If your page doesn’t get pulled for that top snippet, FAQs could help you get discovered on the People Also Asked section.
Where should I put FAQs on my website?
FAQs should sit on the main navigation of your website. It doesn’t need to be a fancy-looking page. Something simple, like this page you’re reading now, would be perfect.
Are there any disadvantages to FAQs?
There aren’t any huge disadvantages to FAQs, but you will need to make sure they clear, concise and easy to navigate. There’s nothing worse than trawling through 50 FAQs only to find your question isn’t answered. In some case, less is better.
How do you write FAQs for a website?
Write out the questions you want to answer
Answer the question in the first line. Then expand after.
Add internal links to other pages on your website.
Want to add some FAQs to your website? We can help add FAQs or optimise any current ones you have. Get in touch for a quote today.